Returns & Exchanges
We realise that sometimes products purchased on-line may not be suitable when they arrive. Blackbird MW is happy to offer exchange or refund on any item under the following conditions:
* Item/s are to be returned within 2 weeks of shipment date
* Item/s are to be in unused condition with tags attached.
* Item/s are to be returned at customer’s expense
* Blackbird MW will notify customer upon receipt of return product, and advise exchange/refund details.
* Refund is made by way of reverse payment through same process made on initial orderWe value your custom and appreciate your feedback at this time.
Blackbird MW and staff will not disclose your personal information to any outside source. Your information is stored on our data base for Blackbird Motorcycle Wear Pty Limited company purposes only.
Credit card information is not stored within our company, as payment is made through secure on-line payment facilities - Paypal and E-way.
We want to offer a quality product to our customers and are continually upgrading our range as new technology permits. We offer a 12 month warranty on manufacturers faults, however will consider issues beyond this period on an individual basis. Please let us know if you have any concerns about your purchases.
Blackbird Motorcycle Wear ships worldwide! For our international customers, please consider the following information when placing your order.
We have separate websites for Australia, US, UK and Europe. When visiting the .com website there will be 'flag' indicators to direct you to the website for your region. Please purchase from the relevant country website to access your appropriate currency, prices and shipping rates.
It’s a flat rate: The shipping rate for international orders will be set as a fixed price for each country and displayed within your order at the time of purchase.
As you can see, international customers can still enjoy the same low prices on quality Australian designed motorcycle gear and can benefit from the exchange rate too.
We are upfront about it: Your international shipping costs will be quoted in your shopping cart.
If you have any questions about our Terms and Conditions, please contact us here at Blackbird Motorcycle Wear.